SHIPPING & PACKAGING F.A.Q.
Our respect for nature leads us to make our best effort to reduce, reuse and recycle when possible - especially when it comes to shipping orders! Many big companies tend to use boxes too large along with unnecessary bubble wrap and plastic packaging. As a small business and with our effort to create less waste, we do our best to package all artwork and products so that they arrive to you safety while keeping in mind what types of packaging can be recycled and what can be reused.
Below you will find a break down of the packaging materials that may be used to ship your order, including the packaging on prints and merch.
ENVELOPES & TUBES
Some orders will be sent out in bubble mailers using old stock that was purchased years ago. Bubble mailers will not be reordered once current stock is used up. Shipping tubes are all paper, however do come with plastic caps that should be large enough to recycle in most areas. You may need to check with your local recycling center to make sure they accept large plastic caps.
BOXES & ENVELOPES
All shipping boxes and envelopes are paper based except* for orders that consist of a single gaming playmat. Gaming playmats are wrapped in tissue paper and shipped in a plastic poly bag to keep down the shipping weight.
PRINTS & SMALL ORIGINALS
All prints and small originals are packaged in an acid free archival plastic sleeve. These sleeves are new to provide the best protection to the artwork from damage not only from scratches, water and dirt, but from any acids that may discolor the print over time. This is one of the very few new plastics used in packaging, and as soon as an art-safe alternative is discovered we plan to switch to something more eco-friendly. Prints that ship in a tube will not have any backing so that they can be rolled. Prints that ship flat, normally when multiple are ordered, will have a recycled chip board backing for protection against damage.
These are no longer shipped in plastic sleeves because they are already very hearty and tough! However, we use tissue paper to protect them and to provide cushioning inside the shipping box. The tissue paper can be composted. Pins that are ordered with the ‘go-green’ option of no backing cards will be sent in the tiny plastic bags that they arrive in from the manufacturer. Please be assured these were not purchased new, and all of these little bags are kept in the art studio until a use is found for them - such as using them to package the locking pin-back sets.
All other items in the shop will ship generally wrapped in tissue paper and tied with yarn. Depending on the combination of items ordered, you may find only tissue paper used as packaging, compostable packing peanuts (made of corn, they dissolve in just water!), re-used bubble wrap, or any combination thereof.
Please allow 3-5 business days for orders to process before being shipped.
If there are any delays in shipping, such as instances where the artist (who ships everything by hand) is on a trip to a convention or other extended period of time away from the studio, an update will be placed here.
WORLD-WIDE SHIPPING AVAILABLE
****Due to recently imposed shipping complications, unfortunately we are not able to offer shipping to Germany at this time. We are sincerely sorry for the inconvenience.